Shipping policy
Shipping Policy
Shipping zones
PrototypesParis ships worldwide. Orders can be delivered to all regions, including the European Union and non-EU countries.
Carriers used
Shipments are handled by the following carriers, depending on the destination:
• La Poste
• Colissimo
• DHL
• Mondial Relay
Processing and delivery times
Orders are processed and dispatched within 1 business day or less after payment confirmation.
Estimated delivery times (after dispatch):
• Metropolitan France: 1 to 2 business days
• European Union: 2 to 3 business days
• International: 5 to 9 business days
Shipping fees
Shipping is free for all orders, regardless of destination.
Order tracking
All orders include tracking, and the tracking number is automatically sent by email once the package is shipped.
No signature required
Packages are shipped without signature on delivery. Customers are responsible for ensuring safe receipt at the address provided.
Liability disclaimer
PrototypesParis is not liable for delays, losses, or damages caused by the carrier. In case of delivery issues, customers are invited to contact customer support for assistance.
Customs and import duties
For orders outside the European Union, customs duties, import taxes, or handling fees may apply upon arrival. These charges are the sole responsibility of the customer and vary according to the destination country’s regulations.
Returns
The Return Policy is available on a separate page. It is not included in this Shipping Policy.